We're here to help. Our customer support team is committed to providing professional and timely assistance for all inquiries related to orders, shipping, warranty, returns, and technical support.

Our customer service team typically responds within 24 business hours.

Customer Support Hours

Monday – Friday
9:00 AM – 6:00 PM (CET)

Contact Information

Customer Support Email:
service@kugoo-ireland.com 

WhatsApp：+8613538049358

Operating Company

Operating Company: Shenzhen Honglan E-commerce Co., Ltd.

Registered Address: Room 139, Building 4, Shangshui Tiancheng, No. 299 Jihua Road, Shuijing Community, Jihua Street, Longgang District, Shenzhen

Unified Social Credit Code: 91440300MA5GMAM325

UK Administrative & Payment Entity

WESTGATECOMMERCELTD

Company Number: 16967896

Registered Office:

9 PANTYGRAIGWEN ROAD PONTYPRIDD MID GLAMORGAN UNITED KINGDOM CF37 2RR

This entity is used solely for payment processing and administrative purposes in the UK market and does not conduct the day-to-day operation of this website.